About Me
A devoted community leader and operations manager that combines strong logistical skills with an enthusiastic desire to connect with and mentor youth. I have a proven ability to facilitate critical life changes in young people from ensuring individual lone soldiers’ successful integration into the IDF to mentoring young adult international volunteers by giving them the necessary emotional, administrative, and social support to succeed. Familiar with the San Francisco Bay area as well as Israel-based organizations, I possess the qualities to create dynamic community programs from scratch.
Skills
- Claims Intake & File Documentation
- Policy & Contract Review (Entry-Level)
- Compliance & Regulatory Procedures
- Data Accuracy & Quality Assurance
- Report Preparation & Analysis
- Financial Reconciliation
- Workflow Management & Prioritization
- Training, Documentation & Process Improvement
- CRM/ERP Systems (SAP, Priority, Comax, Monday.com)
- Microsoft Excel, Outlook, and Office Applications
- High-Volume Administrative Processing
- Cross-Functional Communication
Languages
- Hebrew: Native
- English: Fluent
Professional Experience
Community Engagement Manager
- Initiate, plan, market, and execute community programs, sessions, and events to increase organizational awareness and expand regional impact.
- Oversee all operational aspects of programming, including managing delivery quality, participant recruitment, promotion, and brand alignment.
- Build, maintain, and engage an active community network, serving as a key contact person for local representatives and community leaders.
- Manage the regional calendar by coordinating cross-program activities and tracking events for internal and external organizations.
- Handle data management and reporting for regional metrics, tracking volunteers, members, opportunity catalogs, contacts, capacity, and qualified leads.
- Establish and implement a structured volunteer-supporting system to foster an active and engaged volunteer base.
- Cultivate strategic partnerships with external entities and collaborate with Israeli-American Jewish organizations to cross-promote programming.
- Represent the organization at community meetings to build cross-functional relationships and raise awareness within assigned areas.
Tax Professional
- Provided real-time tax consultations and diagnostics, leveraging state-of-the-art software to review complicated financial information for various filer types.
- Conduct detailed error checks, resolve discrepancies, and maintain consistent data integrity across multiple systems.
- Translated intricate IRS codes into actionable insights, maintaining high customer satisfaction scores through technical precision and proactive problem-solving.
- Synthesized disparate financial documents into cohesive filings, streamlining preparation processes for high-volume inquiries.
- Conducted live consultations to troubleshoot errors, providing real-time data validation and ensuring total record integrity.
- Interpreted complicated IRS regulations, achieving consistently high customer satisfaction levels due to impeccable attention to detail and troubleshooting skills.
- Integrated diverse financial reports into one document, improving efficiency in preparing forms while providing live consultations to resolve any inconsistencies and verify data.
Tax Professional, QA & Development
- Enter, verify, and review financial data and tax documentation with high accuracy, ensuring full compliance with IRS regulations.
- Conduct detailed error checks, resolve discrepancies, and maintain consistent data integrity across multiple systems.
- Prepare and organize confidential records, supporting internal review, audits, and client documentation needs.
- Develop standardized work procedures and documentation to improve accuracy, clarity, and operational consistency.
- Collaborate with the software team on QA testing, workflow improvements, and interface optimization.
- Train team members on systems, policies, and best practices for accurate and efficient data entry.
Priority System Implementer & Data Administrator
- Entered, managed, and updated large datasets including property records, client details, and transactions.
- Improved workflows and system accuracy through analysis, troubleshooting, and documentation of procedures.
- Implemented prioritization systems and trained staff in system adoption and proper data entry.
- Coordinated between operations, sales, and customer service teams to ensure accurate and timely information flow.
Ministry of Interior (Israel) – Central District Representative, Elections Division
- Managed registration systems and daily operational data for high-volume election processes.
- Ensured 100% compliance with legal requirements through rigorous reporting and documentation.
- Liaised between local and national offices to coordinate procedural and logistical workflows.
- Resolved technical and procedural issues while maintaining strict data integrity and records.
- Trained staff on standardized procedures to ensure operational consistency and accuracy.
Office and Showroom Manager
- Managed inventory records, supplier communication, shipping coordination, and internal documentation.
- Created invoices, processed payments, and supported financial and administrative workflows.
- Maintained accurate CRM/ERP entries and ensured consistent operational support across departments.
An Accessible Transcriber
- Provided accurate real-time transcription for live broadcasts, ensuring compliance with accessibility standards and supporting inclusive viewer access.
- Transcribed pre-recorded content and prepared high-quality files for on-demand viewing, maintaining consistency, clarity, and attention to detail.
- Coordinated with production teams to integrate transcriptions into broadcast systems, ensuring timely delivery and proper formatting.
- Maintained high accuracy under fast-paced conditions and upheld strict quality guidelines for all published content.
SAP System Implementer, Instructor & Supporter (Kimberly Clark)
- Trained users and provided implementation support for SAP modules (EWM, MM, SD) in high-volume operational environments.
- Analyzed processes, documented system requirements, and resolved technical and workflow issues.
- Produced reports, monitored system accuracy, and ensured proper configuration during and after Go-Live phases.
- Coordinated with logistics, warehouse operations, and headquarters to support multi-department communication.
Criminal Investigator & Logistics Organizer
- Managed case files, documented evidence, and prepared detailed investigative reports for legal review.
- Ensured accuracy, compliance, and confidentiality across all documentation and procedural steps.
- Conducted interviews, coordinated with legal and forensic teams, and supported court processes.
- Trained new investigators, maintained logistics and inventory records, and supervised system-based workflows.
Education & Certificates
City College of San Francisco
2025 – Present
Administration of Criminal Justice
Udemy
2024
Certificate: SAP ABAP & HANA (191 Hours)
Ness Technologies
2020
Certificate: SAP S/4HANA (120 Hours)